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Training Solutions

Training Solutions The Village Business Institute (VBI) provides training for employees, supervisors and managers as part of any standard contract with The Village EAP. In addition we can provide training for companies and organizations that are not currently contracting for The Village EAP services.

What kind of training is available?
We emphasize training that fits the particular needs of our clients. Training topics may be within areas of motivation, customer service, management, awareness, wellness or communication, or focus on specific areas of employment law. Many companies use our services to provide mandated training such as “Drug Free Workplace” training.

Answer the following questions to create an e-mail message for our consultants. We will contact you via e-mail or telephone to discuss available options:

1. To help you decide what kind of training your organization needs, click on the items below that describe training you believe would benefit your organization:

Compliance Issues:

Establishing and maintaining a drug-free workplace

Supervisory training on triggering drug testing (e.g., reasonable suspicion)

Preventing sexual and other unlawful harassment

Preventing workplace violence

Supervisory Basics and Beyond

Motivating and empowering others

Building effective teams

Resolving conflict

Improving meetings

Coaching, mentoring, counseling and confronting

Effective listening

Developing strategy and refining or developing mission statements

Overcoming negative attitudes and behaviors in the workplace

Constructively confronting employee performance issues

Interviewing job applicants

Planning and navigating change in teams and throughout organizations

Improving decision-making

Creative problem-solving

Managing individual performance

Developing supervisory skills

Improving Employee Productivity

Managing stress

Dealing with difficult personalities

Handling effects of change on a personal basis

Improving communication: assertiveness, communication styles, etc.

Managing time

Cross-gender communications (understanding how men and women communicate differently)

Providing exceptional customer service

Serving the difficult customer

Professional telephone skills

2. Who in your organization would benefit from the training on the topic?

Line employees

Supervisors

Managers

Other

3. What is your preferred length for the training?

45 minutes to 1 hour

1 to 2 hours

more than 2 hours

4. What are preferred dates for the training?

5. What is the name and telephone number of who you would like us to contact regarding training.

	Name:
	Company:
	Phone:
	E-mail: